Online Class and CoCurricular Recording FAQ
Use headphones (available at Circ Desk for checkout) to review videos on public computers.
You may also use your computer. THE SYSTEM DOES NOT SUPPORT CURRENT MAC OS. The first time your computer logs in, several Add-Ins will have to be downloaded. Just keep choosing "yes" to the download requests.
There are two pages you may be interested in viewing: Live Video or Media Library. The Live Video is accessible for On-campus viewing only. The Media Libray contains all the recorded videos. Choose from the icons presented.
When you access the Media Library, you will see a list of video files. All of the videos you have access to are listed, but note only five are shown on each page. That number can be altered to show up to 100 files, or you can use the Page forward arrow to retrieve other listings. Note also, there is a filter by folder option which you can use to restrict videos to a particular folder or subset of folders. Be careful to click the Clear Filters icon if you want to go back and look at all the video folders.
IT IS SEARCHABLE!
Look in the upper right corner of the window. Click in the box and type the file name or a portion of the name. As with the folder filter option, be careful to delete any search terms if you then want to view all videos in the Portal.
HOW TO SHARE
There are several other functions you may find useful. One is, by choosing the Share Media icon, you can email a video link to yourself or someone else. When the link in the email is clicked, the browser will be directed to the Portal login page. Then if the login user has access permission to see the video, the video will begin playing in an embedded player.
Another function is the bookmark option. Click the bookmark at a point in the video and when that bookmarked video is chosen, the video will begin playing at that point (time) in the video file.
|I can't view these videos on my Macbook - nothing happens when I click on the file or I get "The Program is Currently Not Available or Not Accessible"
1] Our version is a May 2011 release. Operating systems newer than that will not be able to view - e.g. Mac Lion & Mountain Lion.
2] Try FireFox browser. Most playback issues are related to Safari browser incompatibility.
3] You must have the nutcracker plug-in installed! (Don't forget to "install" after "download!")
|On my PC, why can't I playback using Chrome?
1] You may do this after you put it in 32-bit mode instead of its default setting (64-bit)
2] If this proves difficult, use Internet Explorer
|I want to view online classes on my smartphone.
||1] These platforms are not currently supported...
|I am prompted to dowload software when I try to access online videos. Why?
1] These downloads allow you to access the files via your browser.
2] They are from lawmedia and are virus-free.
I need to miss class. How do I know whether or not my professor automatically records classes or requires permission?
1] You may find out each professors' preference by emailing firstname.lastname@example.org
2] You may find out each professors' preferences at the circulation desk.
|I can see the folder and the file I want to review...but it won't play!
1] Try disabling your firewall during the video review.
2] Bring your machine to the Media Center (301) or the helpdesk (314).
|Where is the nutcracker plug-in?
1] You are usually automatically prompted to install it when you login to classes online.
2] You may also find it here:
|Where in the world may I review the videos?
||1] Theoretically anyplace with broadband internet access.
|I don't see folders for my classes!
1] Most likely all your professors require permission. You'll have to ask, and if granted the recorded class will go into a folder with your name. If the professor does not require permission, you should see a folder with that class name in the Classes folder.
|How do I know the date of the recording?
1] Look at the end of the filename. For example: B0212131300 means the file was recorded in classroom B on February 12, 2013 at 1pm (1300=24-hour clock time for 1PM)
2] However, if you sort by the date column, it will sort by the date it was entered on the file server, not necessarily the date it was recorded.